Email Support
Phishing on the rise
Phishing alert – protect yourself from online scams Phishing scams are getting more sophisticated. Staying alert to common threats and increasing your awareness is crucial for businesses operating online – especially during peak shopping seasons when ...
How to import POP Emails into ZOHO Mail
Select File > Open & Export > Import/Export. Select Export to a file, and then select Next. Select Outlook Data File (.pst), and select Next. Select the mail folder you want to back up and select Next Choose a location and name for your backup file, ...
Installing HTML email signatures in Microsoft Outlook (on Windows machine)
If you have comissioned a custom email signature from us, or created your own, here is how to install it in Microsoft Outlook: Step 1: Add a New Placeholder Signature In Outlook, go to File > Options > Mail and click on “Signatures“. Click “New” to ...
Getting started with Zoho Workplace
Introduction to Zoho Workplace Content within this video: 0:00 Introduction 0:55 Work and the workplace 2:55 Zoho Workplace 6:28 Product tour 9:30 Zoho Workdrive 17:30 Zoho Writer 23:30 Zoho Sheet 27:30 Zoho Show Access Workplace Online Download Zoho ...
Configuring Zoho Mail in Outlook as an IMAP Account
Launch the Microsoft Outlook application in your Windows system. Click File and select Add Account. Locate and select 'Manual setup or additional server types', and click Next In the ‘Choose Service’ page, select 'POP or IMAP', and click Next. In ...
Introduction to Zoho Mail
Take your email communication to the next level through Zoho Mail's modern-day emailing features. Watch the below video for an introduction to Zoho Mail. Video topics covered: 0:00 Webinar agenda 1:15 Introduction to Zoho Mail 1:52 Composing ...
How to set up mail forwarding within KonsoleH
Email forwarding allows you to either copy or redirect mail to other email addresses, either within your domain or to any external email address. Select between the following options: Alias forwarding – redirect mail by forwarding directly to another ...
How to backup mail or download mail from the server with KonsoleH
How to Download Mail to your Computer Using POP3 Configure your email program using the POP3 protocol (and not IMAP). This will allow the emails in the Inbox folder on the server to be downloaded into your email program, which you can then store ...
How to create a new email address within KonsoleH
The information in this article is related to konsoleH. If you are using our new Control Panel, refer to this article. New email addresses for your xneelo domain can be either mailboxes or mail aliases (redirects) and are created via your konsoleH ...
Update an Image in Outlook Email Signature (without coding)
You can update any image in your email signature on Outlook using the following method - without the need to edit its HTML code. Before you begin ensure you have the following on hand: The new image you want to add - ensure it is the same size as ...
Add email signature to KonsoleH
Follow this guide: https://xneelo.co.za/help-centre/email/how-do-i-add-an-email-signature-in-webmail/.
Email Syncing issues
Try adding the word INBOX to your Root folder structure. See this article: https://xneelo.co.za/help-centre/email/sync-sent-mail/.
How to setup email in Gmail
Follow the guides below: Normal setup: https://xneelo.co.za/help-centre/email/setup-domain-gmail/ Mobile setup: https://xneelo.co.za/help-centre/email/how-to-setup-your-email-in-gmail-for-mobile/ ...
Blacklist emails - KonsoleH
Here’s how you can blacklist email addresses to stop their spam from reaching your inbox: Browse to http://login.konsoleh.co.za and log in. Select Mail from the left-hand menu. Select the Black/Whitelist under Mail. Click on the Blacklist button at ...
Setting up your new email account
We have compiled a list below of all the most popular email accounts with links to very easy to follow setup guides. Setup Guides Please note, you will be directed to Xneelo for the step-by-step guide with screenshots. Outlook View Guide Thunderbird ...
Preventing email spam
Email spam is something we all have to deal with on a daily basis. It can be very frustrating and the one question that gets asked over and over again is how do go about preventing email spam? To answer that – we need to find out what exactly SPAM ...
Prevent your email being marked as SPAM
According to Xneelo: Spam is defined as an email that is sent to a large number of recipients, where the recipients have not explicitly given permission to be emailed and the purpose of the email is to solicit a commercial action, e.g. selling a ...
How to manage mail accounts on KonsoleH
Here is a short tutorial on how to manage mail accounts on KonsoleH:
How to Blacklist/Whitelist an Email Address
Email Spam is something we all have to deal with on a daily basis. It can be very frustrating and the one question that gets asked over and over again is how do go about preventing email spam? Steps to blacklist an email address using KonsoleH: ...
Email Spoofing
We know that email spam has seen a massive increase ever since the lockdown. SPAM is frustrating, but at least easy to spot. There is a form of SPAM though that is increasing and a little harder to identify if you are not sure what to look for. This ...