How to protect yourself from phishing- Be suspicious of urgent requests
- Don’t open unexpected attachments or follow links
- Never send personal or financial information via email
- Use two-factor authentication
- Educate your team on how to identify a phishing email
- Put email spam filters in place
- When uncertain, confirm directly with your provider
What to do if you have fallen for a phishing scamIf you have fallen victim to a phishing attack, here are some immediate steps you should take:
- Change any passwords that were affected
- Run a virus scan to ensure your device hasn't been infected with Malware
- Report the attack to the business the email pretended to be from
- If your credit card details were compromised, cancel them immediately and call your bank’s fraud support line
- Enable two-factor authentication as an extra layer of security
- Review your credit card and bank account statements
- Contact the authorities. Cybercrime.org.za is South Africa’s national fraud and internet crime reporting centre
Remember, at xneelo, we will never ask for your personal information via email.